:root{--bg:#F5F7F8;--ink:#17202A;--muted:#5B6672;--teal:#0E6B66;--teal-ink:#0B5551;--bubble:#E4E8EC;--line:#D5DBE1;--max:680px}
*{box-sizing:border-box}
html{font-size:17px;-webkit-text-size-adjust:100%}
body{margin:0;background:var(--bg);color:var(--ink);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,Helvetica,Arial,sans-serif;line-height:1.55}
a{color:var(--teal);text-decoration-thickness:1px;text-underline-offset:3px}
a:hover{color:var(--teal-ink)}
:focus-visible{outline:3px solid var(--teal);outline-offset:3px}
h1,h2,h3{font-family:"Bricolage Grotesque",-apple-system,"Segoe UI",sans-serif;font-weight:600;line-height:1.12;letter-spacing:-0.01em;margin:0 0 .5em}
h1{font-size:2.6rem;max-width:14ch}
h2{font-size:1.5rem;margin-top:2.2em}
h3{font-size:1.1rem;margin-top:1.6em}
p,li{max-width:70ch}
.wrap{max-width:var(--max);margin:0 auto;padding:0 20px}
header.site{padding:22px 0}
header.site .wrap{display:flex;align-items:baseline;justify-content:space-between;gap:16px;flex-wrap:wrap}
.brand{font-family:"Bricolage Grotesque",sans-serif;font-weight:700;font-size:1.25rem;color:var(--ink);text-decoration:none}
nav a{margin-left:18px;font-size:.95rem;white-space:nowrap}
main{padding:28px 0 56px}
footer.site{border-top:1px solid var(--line);padding:26px 0 44px;color:var(--muted);font-size:.92rem}
footer.site p{margin:.3em 0}
footer.site a{margin-right:16px}
.hero{display:grid;grid-template-columns:1.05fr .95fr;gap:44px;align-items:start;max-width:980px;margin:12px auto 0;padding:0 20px}
.hero>div{padding-top:28px}
.hero .lede{font-size:1.2rem;color:var(--muted);max-width:40ch}
.btn{display:inline-block;background:var(--teal);color:#fff;text-decoration:none;padding:12px 18px;border-radius:8px;font-weight:600;margin:14px 10px 0 0}
.btn:hover{background:var(--teal-ink);color:#fff}
.quiet{display:inline-block;margin-top:14px}
.thread{list-style:none;margin:0;padding:18px 0 0;display:flex;flex-direction:column;gap:10px}
.thread li{max-width:85%;padding:11px 14px;border-radius:18px;font-size:.98rem;line-height:1.4}
.thread .in{background:var(--teal);color:#fff;align-self:flex-start;border-bottom-left-radius:5px}
.thread .out{background:var(--bubble);align-self:flex-end;border-bottom-right-radius:5px}
.thread .who{display:block;font-size:.78rem;color:var(--muted);margin:6px 2px 0;background:none;padding:0;align-self:flex-end}
.thread .who.l{align-self:flex-start}
.steps{counter-reset:s;list-style:none;padding:0;margin:0}
.steps li{counter-increment:s;padding:14px 0 14px 58px;position:relative;border-top:1px solid var(--line)}
.steps li:last-child{border-bottom:1px solid var(--line)}
.steps li::before{content:counter(s);position:absolute;left:0;top:13px;width:38px;height:38px;border-radius:50%;background:var(--teal);color:#fff;font-family:"Bricolage Grotesque",sans-serif;font-weight:700;display:grid;place-items:center}
.steps strong{display:block;margin-bottom:3px}
.sms{background:#fff;border:1px solid var(--line);border-left:4px solid var(--teal);padding:12px 16px;margin:14px 0;border-radius:6px;font-size:.97rem}
blockquote{margin:14px 0;padding:0}
blockquote p{background:#fff;border:1px solid var(--line);border-left:4px solid var(--teal);padding:12px 16px;border-radius:6px;font-size:.97rem}
.meta{color:var(--muted);font-size:.95rem}
@media (max-width:760px){.hero{grid-template-columns:1fr;gap:28px}h1{font-size:2.1rem}html{font-size:16px}}
@media (prefers-reduced-motion:reduce){*{transition:none!important}}